Ethics and accountability are central to the core values and mission of Elder Outreach. Our residents and their families put their trust in us, as do our personnel, clinicians, vendors, business partners, and others, including the communities we serve. We share the important responsibility to continuously strive to achieve the highest standards of ethical conduct.
Elder Outreach is committed to providing the highest quality care to our residents and conducting business with integrity and in compliance with applicable Federal and state laws and regulations. To this end, Elder Outreach’s Compliance Program expects all employees, as well as all persons and entities with which we contract or who maintain staff privileges, to comply.
As part of our Compliance Program, our Code of Conduct provides general guidance relating to conducting business with honesty and integrity. These standards also provide certain compliance guidance regarding referral activities, the provision of services, and the billing of those services. The Compliance Program provides a mechanism which allows us to identify potential compliance risk areas; address questions and concerns; and implement corrective action, as necessary. We have appointed a compliance officer to oversee the day-to-day activities of the Compliance Program and to perform appropriate audits.
In addition, as a participant in the Medicaid program, we are required to comply with the terms and conditions of the Deficit Reduction Act of 2005 (the “Act”). In accordance with the Act, we are required to establish written policies for all employees and contractors and agents that provide detailed information about the Federal False Claims Act; Federal administrative remedies for false claims and statements; the Louisiana and Arkansas false claims provisions, state penalties (both civil or criminal) for false claims, statements, and whistleblower protections under such laws; and the role of these laws in preventing and detecting fraud, waste, and abuse in Federal health care programs.
If you have any questions about our Compliance Program, or if you desire additional information, please feel free to call our Compliance Hotline at 844.758.1922 or email at firstname.lastname@example.org.